Privacy Policy
Effective Date: January 2025
Maltby's Tree Service & Landscaping ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By using our website or contacting us for tree trimming, landscaping, or related services in Apopka, Orlando, Windermere, Winter Garden, Longwood, and surrounding Central Florida areas, you agree to the terms outlined in this policy.
Information We Collect
We collect information that you voluntarily provide to us when you request a quote, schedule a service, or contact us through our website, phone, or email. This may include your name, phone number, email address, property address, and details about the tree or landscaping services you need.
We may also automatically collect certain technical information when you visit our website. This includes your IP address, browser type, device information, pages viewed, and the date and time of your visit. This information helps us understand how visitors use our site and allows us to improve your experience.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide accurate quotes for tree trimming, tree removal, stump grinding, landscape installation, irrigation services, and other work. Your contact details allow us to schedule appointments, confirm service times, and follow up after completing a job.
We may also use your information to send service reminders, seasonal landscaping tips, or updates about our company. You can opt out of these communications at any time by contacting us directly.
Additionally, we use technical data collected from website visits to analyze traffic patterns, improve site functionality, and ensure our online presence serves Central Florida homeowners effectively.
How We Protect Your Information
Maltby's Tree Service & Landscaping takes reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. We limit access to your data to team members who need it to provide services or respond to your requests.
While no method of electronic transmission or storage is completely secure, we strive to use commercially acceptable means to protect the information you share with us. We regularly review our practices to maintain appropriate security measures.
Information Sharing
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us with website hosting, scheduling software, or business operations, but only to the extent necessary for them to perform these services on our behalf.
We may also disclose your information if required by law, to comply with legal processes, or to protect our rights and the safety of others.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect certain features of our website.
Third-Party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing any personal information.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Maltby's Tree Service & Landscaping
Phone: (321) 689-5866
Frequently Asked Questions
- What information does Maltby's collect when I request a quote? We collect your name, phone number, email address, property address, and details about the service you need so we can provide an accurate estimate and schedule your appointment.
- Does Maltby's sell my personal information to other companies? No. We never sell, trade, or rent your personal information to third parties for marketing purposes.
- How can I opt out of receiving communications from Maltby's? You can contact us by phone at (321) 689-5866 or email us to request removal from any mailing or contact lists.
- Who can I contact if I have privacy concerns? Reach out to us directly at (321) 689-5866 or visit our office at 1236 Foxfire Drive in Apopka, Florida. We're happy to address any questions about your privacy.